This Privacy Policy governs the manner in which White Horse Psychology (“Company”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://whitehorsepsychology.co.uk website (“Site”).
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
The company may collect and use Users personal information for the following purposes:
– To run and operate our Site
We may need your information to display content on the Site correctly.
– To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
Access to your personal information
You have a right to request a copy of the personal information that White Horse Psychology holds about you and have any inaccuracies corrected. We reserve the right to make a nominal charge for such information requests. Any such requests should be made to this email address:
hello@whitehorsepsychology.co.uk
Links to other sites
Our website contains links to other websites which may be of interest to you. We are not responsible for the protection and privacy of any information that you provide whilst visiting other such sites and this privacy notice does not govern such sites. Please check the individual privacy notice for websites you visit.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing Your Personal Information
We will not sell, distribute or lease your personal information to third parties. We
will only share information you provide to us with other professionals (e.g. a GP) with your permission unless we are required to do so by law. Any personal information we request from you will be safeguarded under the General Data Protection Regulation (GDPR).
Changes To This Privacy Policy
The company has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Data controller
Dr Emma Hartley is the data controller for White Horse Psychology
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using this email address
hello@whitehorsepsychology.co.uk.
This document was last updated on 16th January 2022
