Frequently Asked Questions

Clinical psychologists can work with people with a wide range of mental or physical health problems. We aim to promote mental well-being and reduce psychological distress. Clinical Psychologists are trained in a variety of different treatments that are based on the best available psychological theories and research evidence.

We can work with families and groups as well as individuals and are also trained to consult to staff teams and services, providing supervision and developing psychological thinking at the organisational level. We also routinely undertake research and service evaluation, contributing to the current state of knowledge in our field.

Clinical Psychologists have both an undergraduate psychology degree as well as post graduate training in Clinical Psychology leading to doctoral qualification. This means that training lasts a minimum of six years in total together with several years of work experience. During Clinical Psychology training we undertake placements across a variety of settings (children, adults of working age, older adults, people with learning disabilities and other specialist areas) which allows for the development of a wide range of knowledge, skills and experience.

Upon qualification, Clinical Psychologists are required to engage in Continuing Professional Development (CPD) throughout their career in order to ensure their skills and knowledge remain effective and current. Many also choose to engage in further specialist training to develop additional skills in providing different forms of therapy.

In order to practice in the UK, Clinical Psychologists must be registered with the Heath Care Professions Council (HCPC). The title ‘practitioner psychologist’ is the generic but protected title which can be used by any HCPC registered psychologist. ‘Clinical psychologist’ is a protected title and only a registered psychologist meeting the HCPC criteria for a clinical psychologist can legally use the title.

Please contact us for information regarding our current fees.

If you would like to enquire about our services, please email hello@whitehorsepsychology.co.uk with your query. We will respond as soon as possible, and offer an initial assessment appointment or brief telephone consultation, as appropriate.

No, you are very welcome to take some time to think about the therapy recommendations and if you choose not to start therapy with us after your assessment, that is okay.

The number of therapy sessions required will depend on your individual needs and of course your budget. Some people may reach their goals after just a few sessions, others may benefit from therapy over a longer period of time. We will come to an agreement regarding the duration of our work with you at the early stages of therapy and will review progress on an ongoing basis.

If you would like to take a break in therapy, for whatever reason, that is absolutely fine. You can discuss the possibility of restarting sessions at a later date however, we may not be able to hold your slot open for your return as this might need to be offered to someone else who is waiting for therapy.

Even though a recommended number of sessions may have been suggested, you have the right to stop the therapy or assessment at any point.

Yes, what you discuss with us will be confidential. The only time confidentiality will be breached is if you disclose any information that makes your therapist concerned that you, another adult or a child, is at serious risk. Whenever possible, we will aim to share our concerns with you before notifying relevant parties (e.g. your GP).

If you feel unhappy with any aspect of your treatment, please do come and speak to us about it.  If you feel unable to do this, we are happy to receive a written complaint, which we will respond to.  If you are dissatisfied that you concerns have not been adequately addressed, you can contact our professional body (HCPC).

We are unable to provide a crisis service and do not operate on a full-time basis. If you require extra support outside of sessions, we recommend that you contact your GP, crisis helplines (such as NHS Direct on 111, or The Samaritans on 08457909090), or emergency services, such as 999.

No, we cannot prescribe or advise on medication.